Safe Gaming Pledge

Responsible Gaming at bae99

Gaming is meant to be fun — bae99 wants you to always stay in control, enjoy yourself, and stay safe.

18+
Minimum Age Requirement
24/7
Support Services
5
Protection Tools
100%
Free Support

1What is Responsible Gaming?

Responsible Gaming means enjoying gaming as a form of entertainment while maintaining full control over your time and money. bae99 believes gaming should only be fun when it has no negative impact on your life or family.

We want every bae99 player to game mindfully, stay within their budget, and never hesitate to seek help when needed. Our position on responsible gaming is clear — we're not just a gaming platform, we're committed to your wellbeing.

When gaming stops being fun and starts causing stress, it may be a sign of problem gaming. Below, we explain how bae99 works to keep you safe and informed.

Please Note: Gaming is purely for entertainment. Chasing losses by placing bigger bets is never the answer.

2Signs of Problematic Gaming

People often don't realize when their gaming habits are getting out of control. If any of the following apply to you or someone you know, it's time to take notice:

  • Spending more than your budget and feeling regret afterward.
  • Chasing losses by playing repeatedly to win back money.
  • Hiding your gaming from family or friends.
  • Gaming is affecting your work, studies, or relationships.
  • Turning to gaming to cope with stress or depression.
  • Unable to stop playing even when you want to.
  • Taking on debt or using household money to fund your gaming.
  • Feeling restless or irritable when you're not gaming.
Warning: If more than three of the above signs apply to you, please contact our support team or use the self-exclusion feature.

3bae99 Safety Tools

Bae99 offers several practical tools to support responsible gaming. These tools are completely free to use and can be activated at any time from your account settings.

Tool Name How It Works Duration Status
Deposit Limit Set a maximum deposit amount on a daily, weekly, or monthly basis Instant Effect Active
Session Time Limit Set a session time limit with automatic logout when time expires Instant Effect Active
Cooling-Off Period Take a gaming break for anywhere from 24 hours to 30 days Selected Duration Optional
Reality Check Periodic reminders showing how long you've played and how much you've spent Every 30/60 Minutes Active
Self-Exclusion Exclude yourself from the platform for anywhere from 3 months to permanently 3 Months – Permanent Optional
Important: Lowering your deposit limit takes effect immediately. However, increasing it requires a mandatory 24-hour waiting period — this is intentional, to prevent impulsive decisions.

4Self-Exclusion Process

Self-exclusion is the most powerful protection tool available. If you feel you need a short or extended break from gaming, follow the steps below.

1
Go to Account Settings

Log in and go to "My Account" → "Responsible Gaming".

2
Choose Your Self-Exclusion Period

3 months, 6 months, 1 year, or permanent self-exclusion — choose whatever works best for you.

3
Confirm

Confirm your decision. Your account will then be automatically locked for the selected period.

4
Contact Support

If you run into any issues, contact our support team directly and we'll take action promptly.

Please Note: Do not attempt to open a new account during a self-exclusion period. Our system automatically detects and blocks such attempts instantly.

5Safe Gaming Tips

To help ensure responsible gaming at bae99, we recommend building a few simple habits. These small steps go a long way in keeping your gaming experience fun and safe.

Budget Management:

  • Set a fixed budget before you play and stick to it.
  • Only play with money you can afford to lose without affecting your daily life.
  • Never use funds set aside for household expenses, debt repayments, or emergency savings for gaming.

Time Management:

  • Decide in advance how much time you'll spend playing each day or each week.
  • Don't cut into meals, sleep, or family time to game.
  • Take regular breaks — at least 10 minutes every hour is a healthy habit.

Mental Health:

  • Avoid gaming when you're feeling sad, angry, or stressed.
  • Don't make gaming your only source of enjoyment in life.
  • Spend time with family and friends — social connections are good for your mental wellbeing.
Pro Tip: Set a fixed amount before you start playing, and once it's gone, call it a day — win or lose. That one habit alone can keep you protected.

6Minors Protection

Bae99 strictly prohibits gaming by anyone under the age of 18. Age verification is mandatory at registration, and we take immediate action in any case of suspected underage access.

Tips for Parents:

  • Use parental control software on your devices.
  • Block betting and gaming sites on your browser.
  • Have open conversations with your children about the risks of online gaming and betting.
  • Keep your login credentials and payment cards out of your children's reach.
  • If you suspect your child is using bae99, please contact us immediately.

7FAQs

Yes, once a fixed-term self-exclusion ends, you can reactivate your account. However, if you chose permanent self-exclusion, it cannot be reversed. To reactivate your account after the period ends, you will need to contact the support team and complete a verification process.

Reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule is intentional — it's designed to protect you from decisions made in the heat of the moment.

The bae99 support team is available around the clock. You can also reach out to the Kaan Pete Roi helpline or local mental health services in Bangladesh for additional support.

When Reality Check is enabled, a popup will appear on screen every 30 or 60 minutes showing how long you've been playing and how much you've won or lost. This helps keep you aware and in control.

Yes, you can notify our support team. However, due to individual consent and privacy regulations, we cannot close an account solely based on a third-party request. We will offer guidance and support based on the situation.

Check Yourself

Answer these questions honestly

1
Are you spending more than your set budget?
2
Chasing Losses to Win Back Money?
3
Taking time away from family or work to play?
4
Finding it hard to stop even when you want to?
5
Lying or being secretive about your gaming?
If 2 or more answers are "Yes", please reach out to our support team.
Support Team

Our support team is available around the clock whenever you need assistance.

24 hours a day, 7 days a week
Our Safety Commitment

Here's a quick overview of the responsible gaming features bae99 provides.

Age Verification

A strict age verification process at registration ensures that only users aged 18 and above can access the platform.

Smart Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a mandatory 24-hour pause.

Session Time Control

Set a session time limit before you start playing. Once the time is up, the system will automatically log you out.

Reality Check Reminder

Popup notifications will appear on screen at set intervals, keeping you informed of how long you've been playing and how much you've spent.

Cooling-Off & Self-Exclusion

Use the cooling-off option for a short break or the self-exclusion feature for a longer-term solution — entirely on your own terms.

24/7 Support Services

Our dedicated support team is available anytime to help with any issue. Responsible gaming guidance is completely free of charge.

Join bae99

Play Responsibly, Play Enjoyably

Every player's safety is our top priority at bae99. Join today and enjoy a secure gaming experience with our suite of protection tools.

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